Clinic Terms and Conditions
Punctuality and Courtesy
Arriving late will interfere with your treatment time. All appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of room and client: I.e. 5 minutes at the beginning and end of treatment. Arriving more than 15 minutes late will result in your appointment being cancelled.
Cancellations
Please note that 48 Hours notice is required for all cancellations and reschedules, otherwise 50% of the total treatment price will be chargeable; for loss of valuable treatment time. Cancelling and rescheduling should be done via our booking system.
Gift Vouchers
Gift Vouchers are non refundable and valid for 12 months from the date of purchase. They will not be accepted after their expiry date. Vouchers cannot be redeemed for cash. The late cancellation and failure to show terms (as laid out above) apply to gift vouchers too.
Smoking
Please note that it is illegal to smoke anywhere on the Salon premises.
Data Security
Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.
Medical Conditions
Please inform us of any medical condition including pregnancy, prior to booking. Some treatments may not be suitable for you.
Payment
Most credit and debit Cards are accepted. We also accept cash or BACS payments. All prices include value added tax at a current rate. Appointments are confirmed with your payment card, but payment is not taken until after your treatment and by your preferred method of payment. You do not have to used your saved payment card.